www.capitalone.com is the home of Capital One Bank online. Capital One Bank is well known for among others:

  • Its credit cards: through these, people are able to access credit lines to finance day to day expenditures.
  • Its home loans: through these, people are able to own homes without having the funds to pay for them in cash/upfront.
  • Its auto loans: thanks to these, ordinary people are able to own cars that they’d otherwise have been unable to own if they were to pay in cash.
  • Its current account banking products: these help individuals and businesses alike in the day to day management of cash.
  • Its savings account products: these help individuals and businesses earn interest on their money, even as they make decisions on what to do with the said money. Some, of course, opt to simply leave their money in such savings accounts, so that they can continue earning interest without exposing themselves to major risks.

Prominent features at www.capitalone.com

  • ATM/Branch locator: at the very top of the page, you will find an ATM/Branch locator feature.
  • Zip code entry: next to the ATM/Branch locator feature is a zip code entry link. Once you enter your zip code, Capital One bank is able to give you information relevant to your area.
  • The search box: this enables you to expedite your browsing, by entering keywords related to (exactly) what you want to see/what you want to do at www.capitalone.com.
  • The login function: this enables you to gain access to the deeper vaults of www.capitalone.com, if you are one of the people who make use of Capital One’s services (as a customer).
  • Information pages links: these give you access to the pages dealing with the various Capital One products, among them the credit cards, the auto loans, the home loans, the investment products… and so on.

7 Things You Can do at www.capitalone.com

There are at least 7 things you can do at Capital One site, including:

  • Conducting research on Capital One credit cards: just move your mouse over or click on the main menu item which is labeled ‘credit cards’ and you will find information about the credit cards.
  • Getting information on Capital One’s various banking products: there is a main menu item at www.capitalone.com labeled ‘banking’ and this is the menu item you need to move your mouse over or click on, to get information on Capital One’s banking products.
  • Researching on Capital One’s loans and investment products: there are main menu items labeled ‘banking’ and ‘investing’ respective and those are the ones you need to move your mouse over or click on, to get the relevant information.
  • Accessing Capital One customer support: there is a main menu item labeled ‘customer support’ and upon clicking on it, you will access the support you need.
  • Logging into the Capital One online system: on the left side of the page www.capitalone.com, there is a login box, where you select your account type, and then enter your username to log in.
  • Locating ATMs where you can use Capital One Bank cards: as mentioned earlier, at the very top of the page at www.capitalone.com, there is a function for locating ATMs.
  • Locating brick and mortar Capital One Bank branches: again, as mentioned earlier, at the very top of the page at www.capitalone.com, there is a function for locating brick and mortar branches.

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www.capitalone.com/contact is the page on Capital One bank’s website where customers, prospective customers and members of the general public can access the banks customer support function. It is also, in a way of speaking, the ‘contact us’ page on Capital One Bank’s website.

The structure of the Capital One Customer Support page

Capital One Bank’s customer support page at www.capitalone.com/contact is designed to make it easy for the customers to access the specific form of support they need. The webpage itself is basically made up of a collection of hyperlinks, these being the links to the pages where Capital One Bank customers can get support on various issues.

You notice that the page can be visualized as being made up of three major columns, those being:

The right column: which has a link to the frequently asked questions page, a link to the page where support for online banking functions is offered, and a link to the ‘site map’ page.

The middle column: this has links to many sections. One of those is the section where contact details (by phone, postal mail or email) are given. Then there are sections with links to the pages where issue-specific help is offered pertaining to things like the credit cards, the banking products, the loans, the investment products and so on.

The right column: this hosts a branch/ATM locator button, as well as a section with common questions/requests and finally, a section with details on how suspicious emails can be reported.

Accessing the Capital One Customer Support Page

There are very many ways of accessing the Capital One customer support page, key among them:

  • Simply putting the page’s URL into a browser’s address bar – the address being, as we have already mentioned, www.capitalone.com/contact.
  • Logging onto the homepage, at www.capitalone.com, and then clicking on the ‘customer service’ main/bold menu item, to access the page.
  • Logging onto a search engine, and then doing a search for ‘Capital One customer service.’

Modes in which Capital One Bank customer support is offered

There are several modes in which Capital One Bank customer support is offered, including:

  • The FAQ mode: many of the questions that customers have are questions that have been answered before, hence the relevance of the FAQ section as a customer support tool.
  • The phone-based mode: numbers are given, at www.capitalone.com/contact, through which one can contact Capital One Bank for support through the phone.
  • The email-based mode: a form through which email-based customer support can be accessed is available at www.capitalone.com/contact.
  • The postal mail-based mode: for those who prefer to do things the old way, there is an option of sending a letter requesting for help from Capital One bank, and a postal address is provided at www.capitalone.com/contact.

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www.capitalone.com/credit-cards – Capital One Credit Card

June 25, 2013

www.capitalone.com/credit-cards is the page that bears information pertaining to the credit cards offered by Capital One Bank. Many of Capital One’s clients turn out to be the folks who use its credit cards. Indeed, it is a well acknowledged fact that Capital One was one of the pioneers in the business of issuing credit cards […]

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Application.capitalone.com – Capital One Credit Card Application

June 25, 2013

Application.capitalone.com is the page where you can apply for a personal credit card from Capital One Bank. It is also the page where you can respond to a previously received credit card offer from Capital One Bank. Accessing the Capital One credit card application page The most straightforward way to access the Capital One credit […]

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Capital One Bank Information

March 18, 2014

Which services does Capital One Bank offer? Capital One Bank offers the whole range of banking services. Those include: Savings and current accounts: these are targeted at individuals who want to manage their cash in the right way and, possibly, earn some interest from their money (should they opt for the savings accounts). Lending services: […]

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Maps.capitalone.com/locator – Locate A Capital One Branch or ATM

March 18, 2014

maps.capitalone.com/locator is the page within the Capital One Bank site where you can get assistance in locating Capital One Bank brick and mortar branches, as well as ATMs where you can transact with the bank. The folks at Capital One Bank are probably cognizant of the fact that there are limitations to the sorts of […]

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www.capitalone.com/loans – Types of Loans At Capital One

March 18, 2014

www.capitalone.com/loans is a page where information about Capital One’s loan products is posted. Capital One is, by definition, a consumer lender: that is, a bank whose primary business is that of advancing loans to individuals. A good number of the loans given out by Capital One turn out to be very short term loans — […]

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www.capitalone.com/small-business-bank – Banking for Small Business Owners

March 18, 2014

www.capitalone.com/small-business-bank is the page the page you need to access, if you want to find information about the services that Capital One Bank offers to small businesses. Indeed, the page is formally captioned as being the ‘Capital One Small Business’ page. You notice that although Capital One is better known for its personal banking products […]

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